Average Reviews:
(More customer reviews)As you can see from others' reviews (esp. on other smartstick models), this product apparently was built with a few plastic parts (instead of metal) that break down after just a bit of use. Then it starts making a horrible grinding noise.
I called Cuisinart, and their in-warranty replacement requires that I pay *THEIR* shipping of the replacement ($10), and also pay to ship the product back to them (probably another $10). Oddly, other people posting reviews here are not being charged.
I called back to ask why some people are having shipping waived, and others aren't. It sounds like they're using a combination of location (e.g. California, which has better customer protection laws) and date of purchase (e.g. if it's less than 6 months old, they're more likely to waive outbound shipping charge.)
IF YOU'RE CONSIDERING THIS PRODUCT: Be aware that the glowingly positive reviews appear to be from people who've just bought the product and haven't hit build quality issues yet.
January 4th 2010 update: The replacement product lasted only 6 months. Same defect. Throwing it out and buying a competitor's product. Never trusting the Cuisinart brand again.
Click Here to see more reviews about: Cuisinart CSB-76 Smart Stick Hand Blender
Equipped with a powerful 200-watt motor, this immersion hand blender quickly purees soups, blends batters, mixes beverages, and more. The unit's unique blade provides extremely smooth and even blending, while its protective blade guard helps prevent splattering. The blender offers one-handed operation with its lightweight design, easy-to-grip ergonomic handle, and simple push-button controls. In addition, its long shape reaches into pots, pitchers, and bowls to extend blending options, eliminating the need to dirty extra dishes. For simple clean up, the blender's stainless-steel shaft is dishwasher-safe and the smooth surface of the blender body wipes clean easily. A 2-cup plastic beaker is included. Available in a variety of fashionable colors, the hand blender measures approximately 3 by 3 by 14-1/8 inches and carries a three-year limited warranty.
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