5/23/2011

Cuisinart CPM-900 Popcorn Maker Review

Cuisinart CPM-900 Popcorn Maker
Average Reviews:

(More customer reviews)
I gave this unit 1 star because in the course of a few of months I've had two now that have broken. Here's how it works when it breaks: you call customer support, they give you attitude, grill you as if you've done something wrong, they charge you $10 to ship the replacement unit and then you have to ship the broken unit back - so ~$20 to get a replacement for something under warranty. What breaks? There are 3 main pieces to the unit: the plug-in base, the heating element, and the bowl. The heating element detaches from the base, a very nice feature, but after about a month on the first unit the handles and clip that attach to the base broke. After another couple of months on the replacement the heating element stopped heating.
From a looks and *appearance* of built quality I'd give this unit 5 stars. But I think even with the vents in the top it still retains a little too much moisture. I think this keeps the popcorn from being as light as it could be. This is what I mean by good, but not great popcorn.
I've tried a lot of poppers over the years and I've learned that good popcorn matters a lot. My favorites are from [...] and Paloma De Colores (sometimes amazon sell this). Also, I've made my best popcorn with a whirly pop and just a pot on the stove. Problem with the whirly pop is they're a pain to clean and gets "icky" after a while, problem with the pot is that it's "interactive" (you have to shake it).
It's a nice looking appliance, the 3-piece design is a good idea, you can legitimately put what needs to be cleaned in the dishwasher. But you can easily double the cost of the unit in paying for shipping of replacements and you'll have to deal with very poor customer support. I'm now searching again...

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Enjoy fresh, homemade popcorn in less than five minutes with this easy-to-use popcorn maker. Its motorized stirring mechanism ensures better popping, while its brazed heating element delivers unlimited popping cycles. A 1/2 cup of kernels and 1 tablespoon of oil yield up to 10 cups of fresh popcorn. Offering a healthy alternative to microwave popcorn, the unit allows for choosing the type and amount of oil and salt desired. Other thoughtful details include special vents in the popping bowl to let moisture escape to keep popcorn crisp and a removable nonstick cooking plate with cool-touch handles for safe transport. The bowl, bowl cover, stirring stick, and popping plate remove easily for quick cleanup by hand or in the dishwasher. The popcorn maker measures approximately 10 by 10 by 13 inches and carries a three-year limited warranty.

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