Average Reviews:
(More customer reviews)I returned this blender twice!
First, the metal bands that secure the plastic handles to the glass pitcher catch the liquid when it is poured so gunk gets stuck between the band and the glass and stays there growing bacteria "forever"-it is NOT possible to clean this at all. No health inspector would allow this in a restaurant (by the way, I'm not a health freak-we don't even wipe the stove top monthly)! I thought it was a unique fault and I returned it only to find it still happens on the new one. Major design flaw.
Second, the blade is in a plastic housing and this cracked twice on us. My husband ONLY makes smoothies in this blender, not with ice but with mostly thawed frozen fruit, and he makes them very thin. We can't figure out what makes it break! Because this broke and we didn't know it, the blade didn't spin freely and the spinning device below it broke off as well.
Cuisenart is wonderful with customer service. The first time this happened they sent a blade with no questions asked. The second time they offered a $75 product credit if we return the blender and said they'd send the parts as well.
The third problem is the spout, if you can call it a spout. There's no way to pour the contents cleanly into a glass without making a mess unless you're some kind of a whiz at it. Just terrible spout design.
It's too bad: this is a very attractive blender. I won't get a new one with the credit, that's for sure. But do I go up to a $269 Kitchen Aid or down to a $29 Osterizer?!? Wish the Cuisenart had been worth it and I didn't have to decide.
Click Here to see more reviews about: Cuisinart CBT-500FP SmartPower Premier Duet Blender/Food Processor, Stainless Steel
Cool Cast Metal and Commercial styling make the Smart Power Premier Duet one of the most sophisticated appliances on the market.This phenomenal multitasker is two appliances in one, delivering twice the performance options and in half the counter space.
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